Ownership

Goodpillars is solely owned and operated by Divecho Technologies (“Company”), which is responsible for managing and maintaining the platform, services, and data practices described in this Privacy Policy.

1. Information We Collect

(a) Personal Information:

• Name, email address, phone number, institute details
• Login credentials (encrypted)
• Payment details (if applicable, collected via secure gateways)

(b) Non-Personal Information:

• Device details, IP address, browser type
• Usage statistics (pages visited, time spent)
• Log data and cookies

(c) Sensitive Personal Data or Information (SPDI):

• Passwords
• Financial information (only if payments are made)
• Any other details considered “sensitive” under Indian law

2. Purpose of Collection and Use

• Creating and managing user accounts
• Conducting mock tests, exams, and assessments
• Providing performance analytics and rankings
• Facilitating communication between students and institutes
• Processing payments (if applicable)
• Enhancing platform security and preventing fraud
• Sending important updates, exam alerts, or promotions (with consent)

3. Data Sharing and Disclosure

We do not sell or rent your personal data. However, we may share information with:

• Service Providers: Payment gateways, hosting providers, analytics services
• Institutes/Educators: To provide academic reports and exam analytics
• Legal Authorities: If required by law, regulation, or court order

4. Data Storage and Security

• All data is stored securely on servers with industry-standard encryption.
• We follow “Reasonable Security Practices” under Rule 8 of the IT Rules, 2011.
• Sensitive information (like passwords) is encrypted using strong encryption methods.
• Access to personal data is role-based and restricted.

5. User Rights

• Access and review your personal data
• Correct inaccuracies in your data
• Withdraw consent to data collection (may affect platform usage)
• Request deletion of your account and personal data

Requests can be sent to: support@goodpillars.com

6. Cookies and Tracking

We use cookies and similar technologies to enhance user experience, store session data, and track exam progress securely. You may disable cookies in your browser, but some features may not work properly.

7. Grievance Officer (as per IT Act, 2000)

In compliance with Section 43A of the IT Act and IT Rules, we have appointed a Grievance Officer:

• Name: Mr. Bhupender Singh
• Email: support@goodpillars.com
• Address: 4th Floor Above Reliance Digital Building, Kanta Chauhara, Kalwar road, Jaipur, Rajasthan, 302012

8. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on our platform with an updated “Last Updated” date. Continued use of our services constitutes acceptance of the updated policy.

9. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of India, and any disputes shall be subject to the jurisdiction of courts in Jaipur, Rajasthan only.