Privacy Policy
Effective Date: 23/09/2025 | Last Updated: 26/09/2025
Ownership
Goodpillars is solely owned and operated by Divecho Technologies (“Company”), which is responsible for managing and maintaining the platform, services, and data practices described in this Privacy Policy.
1. Information We Collect
(a) Personal Information:
- Name, email address, phone number, institute details
- Login credentials (encrypted)
- Payment details (if applicable, collected via secure gateways)
(b) Non-Personal Information:
- Device details, IP address, browser type
- Usage statistics (pages visited, time spent)
- Log data and cookies
(c) Sensitive Personal Data or Information (SPDI):
- Passwords
- Financial information (only if payments are made)
- Any other details considered “sensitive” under Indian law
2. Purpose of Collection and Use
- Creating and managing user accounts
- Conducting mock tests, exams, and assessments
- Providing performance analytics and rankings
- Facilitating communication between students and institutes
- Processing payments (if applicable)
- Enhancing platform security and preventing fraud
- Sending important updates, exam alerts, or promotions (with consent)
4. Data Storage and Security
- All data is stored securely on servers with industry-standard encryption.
- We follow “Reasonable Security Practices” under Rule 8 of the IT Rules, 2011.
- Sensitive information (like passwords) is encrypted using strong encryption methods.
- Access to personal data is role-based and restricted.
5. User Rights
- Access and review your personal data
- Correct inaccuracies in your data
- Withdraw consent to data collection (may affect platform usage)
- Request deletion of your account and personal data
Requests can be sent to: support@goodpillars.com
7. Grievance Officer (as per IT Act, 2000)
In compliance with Section 43A of the IT Act and IT Rules, we have appointed a Grievance Officer:
- Name: Mr. Bhupender Singh
- Email: support@goodpillars.com
- Address: 4th Floor Above Reliance Digital Building, Kanta Chauhara, Kalwar road, Jaipur, Rajasthan, 302012
8. Policy Updates
We may update this Privacy Policy from time to time. Any changes will be posted on our platform with an updated “Last Updated” date. Continued use of our services constitutes acceptance of the updated policy.
9. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of India, and any disputes shall be subject to the jurisdiction of courts in Jaipur, Rajasthan only.